Factory Service Offerings

Ensure long-term accuracy, performance, and reliability of your Pyxis Lab® device with our industry-trusted FactoryService Program — available for purchase at any time after your initial product purchase.

Our FactoryService options are carried out by expert customer service technicians who specialize in the full maintenance and calibration of Pyxis Lab® instruments. Each service includes thorough cleaning, certified calibration, and quality verification, helping your device perform like new — year after year.

Each FactoryService must be purchased per device, and upon completion, we provide a Validation Sticker applied directly to your unit. This includes:

• Service Date

• Next Service Due

• Device Serial Number

• Name of Servicing Technician

Explore the best option for your maintenance needs below:

Device Cleaning & Calibration

Maintain your device's performance with professional-grade cleaning and factory-certified calibration.

Includes:

• Full device cleaning to remove buildup and contamination

• Performance diagnostics and functional testing

• Factory calibration to Pyxis Lab® specifications

• Application of a Validation Sticker for service tracking

Device Repair + Cleaning & Calibration

Restore your Pyxis Lab® device to peak condition with expert repair, cleaning, and calibration.

Includes:

• Repair and replacement of faulty components

• Complete internal and external cleaning

• Certified calibration and performance validation

• Final quality assurance check and validation sticker

Device Repair + Cleaning & Calibration

Adjust your device's measurement sensitivity or operational range for specific applications.

Includes:

• Custom reconfiguration of measurement range settings

• Precision testing and firmware adjustment

• Validation to ensure consistent and accurate performance

Ideal for: Users adapting devices to new environments or project needs.